Privacy & Refund Policy

Franchise opportunity recon cyber security

Recon Force Pvt. Ltd.

Policies :

Recon Force Pvt. Ltd. is committed to providing high-quality security solutions while prioritizing safety and adhering to ethical standards. We maintain a highly trained and experienced team and prioritize the well-being of our employees. We conduct all business activities with integrity and transparency. We believe that continuous training and education are essential to maintain a high level of service and expertise. Our employees receive ongoing training in the latest security techniques, equipment, and technologies to ensure that they are equipped to handle any security challenge that may arise. Additionally, we maintain close relationships with other security experts and organizations to stay up-to-date on the latest industry developments and best practices.

  • Usage of the Website and Services

We hereby grant you a personal, non-transferable, non-exclusive, restricted, and revocable license to use the Recon Force website, services, content, and courseware offered through the website until either you complete the certification training course you have registered for or this agreement is terminated, as per the terms and conditions set out in this agreement, whichever happens, earlier. The services, content, and courseware are made available solely for your personal and non-commercial use to aid you in completing the certification training course you have registered for (“Restricted Purpose“). You are permitted to access the website, the services, and the content and courseware online and may download, save, or print the content and courseware exclusively for the Restricted Purpose. Without our prior written consent, you are not allowed to reproduce, transmit, distribute, sublicense, broadcast, disseminate, or prepare derivative works of the content and courseware, or any part thereof, in any manner or through any communication channels or means, for any purpose other than the Restricted Purpose.

  • Intellectual Property Rights

We hereby grant you a limited, non-exclusive, and restricted right to use the Website, the Services and the Content and Courseware solely for the Restricted Purpose as stated in this Agreement. However, you acknowledge and agree that Recon Force is the sole and exclusive owner of the Website, the Services, and the Content and Courseware, and as such, holds all Intellectual Property Rights and other proprietary rights in them.You further acknowledge and agree that this Agreement does not grant you any right, title, or interest of any nature or form in the Website, the Services, and the Content and Courseware, except for the right to use them for the Restricted Purpose.

  • Usage of Personal Information of Participants

We reserve the right to feature Your picture in any photos, videos, or other promotional material used by Us at Recon Force. Further, We may use Your personal information to inform you about other certification training courses offered by Us. However, We shall not distribute or share Your personal information with any third-party marketing database or disclose Your personal information to any third party except on a case-by-case basis after proper verification of such a third party or if required under any applicable law. Data will be deleted if a student wants their account to be deleted from the Recon Force account.

  • Limitation of Liability

Your use of the Recon Force website and services is at your own risk. Recon does not guarantee uninterrupted or error-free access to content and courseware, and makes no warranty regarding the accuracy or reliability of information provided. Recon and its affiliates are not liable for any damages arising from use of the website, services, or content, including but not limited to direct, indirect, incidental, special, or consequential damages. Recon is not responsible for the conduct of third parties, and its liability for any legal claims related to the services or content is limited to the fee paid for the respective certification training course.

  • Term and Termination

By clicking the "I ACCEPT" button, you agree to the terms of this agreement, which will be effective until you maintain a fully paid-up online participant account with Recon Force or until it is terminated by us. We reserve the right to terminate this agreement and block your access to the content and courseware immediately if there is a misrepresentation, default, misconduct, or breach of obligations on your part. In case of any default, we have the right to exercise all available remedies to seek indemnification for any loss or claim. Certain provisions of this agreement shall survive the termination, including clauses 4.3, 7.2, 8, and 11.

  • Indemnity

You agree to indemnify and hold Recon Force, Our contractors, licensors, directors, officers, employees, and agents harmless from and against any and all claims, losses, damages, liabilities, and expenses, including attorneys’ fees, arising out of Your unauthorized use of the website, the services, and the content and courseware, or any violation or breach of this agreement or any provision hereof.

  • Waiver

You agree to indemnify and hold Recon Force, Our contractors, licensors, directors, officers, employees, and agents harmless from and against any and all claims, losses, damages, liabilities, and expenses, including attorneys’ fees, arising out of Your unauthorized use of the website, the services, and the content and courseware, or any violation or breach of this agreement or any provision hereof.

  • Severability

If any provision of this Agreement is deemed invalid or unenforceable under Indian law, the other provisions shall remain valid and enforceable. The Agreement shall be revised by substituting the invalid or unenforceable provision with a valid and enforceable provision that reflects the party's intentions as closely as possible. This revision shall be effective to the extent permitted by law.

  • Amendment and Assignment

We reserve the right to unilaterally amend or modify this Agreement without giving any prior notification to you, Recon Force. However, we will publish the revised agreement on the Website so that you are aware of the revisions, modifications, and amendments made by us to this Agreement. You acknowledge and agree that it is your responsibility to check the website periodically for any revisions, modifications, and amendments. Your continued use of or access to the website, the services, and the content and courseware following the posting of any changes to this agreement shall constitute acceptance of those changes. You are not permitted to assign this agreement or the rights and obligations mentioned in it to any third party, and you alone shall be held liable for any breach of this agreement or any of its terms and conditions.

  • Entire Agreement

This agreement, together with the Privacy Policy, Refund Policy, Rescheduling Policy, Terms of Use, and any additional guidelines, rules, and/or disclaimers posted on the Website, constitutes the complete agreement governing Your use of the recon force Website and supersedes any prior agreements, if any, relating to any matter dealt with in this Agreement.

  • Privacy and Policy

Recon Force Pvt Ltd is the operator of the website www.reconforce.in, which provides the SERVICE.This page serves to inform website visitors about our policies for collecting, using, and disclosing personal information if they choose to use our service through the Recon Force website.By using our service, you agree to the collection and use of your personal information in accordance with this policy. We collect personal information to provide and enhance our service. We will not use or disclose your information to anyone, except as described in this privacy policy.The terms used in this Privacy Policy have the same definitions as those in our Terms and Conditions, which can be found at www.reconforce.in unless otherwise defined in this Privacy Policy.

  • Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

    • Log Data

Recon Force wants to inform you that when you use our service, we collect log data, which is information that your browser sends to us. This data may include your computer's Internet Protocol ("IP") address, browser version, pages of our service that you visit, the time and date of your visit, the duration of your visit, and other statistics.

  • Cookies

Recon Force uses cookies, which are files containing a small amount of data that serve as an anonymous unique identifier. These files are sent to your browser from the website you are visiting and are stored on your computer's hard drive.Our website utilizes these cookies to collect information and enhance our Service. You have the option to accept or decline these cookies and receive a notification when a cookie is being sent to your computer. However, if you choose to decline our cookies, some parts of our Service may not be accessible to you.

  • Service Providers

Recon Force may engage third-party companies and individuals for various reasons, such as facilitating our Service, providing the Service on our behalf, rendering Service-related services, or aiding us in analyzing how our Service is utilized.We want to inform our Service users that these third-party entities have access to their personal information to execute their assigned tasks on our behalf. However, they are required not to reveal or utilize the information for any other objective.

  • Security

At Recon Force, we appreciate the trust you have placed in us by sharing your personal information. We are committed to safeguarding it through commercially acceptable methods. However, please be aware that no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure and dependable, and we cannot guarantee the absolute security of your information.

  • Links to Other Sites

At Recon Cyber Security, our Service may include links to other websites. If you click on a third-party link, you will be redirected to that site. Please note that these external sites are not operated by us. Therefore, we highly recommend that you review the privacy policies of these websites. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

  • Children's Privacy

Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we promptly delete it from our servers. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so that we can take the necessary actions.

  • Changes to This Privacy Policy

Recon Force Pvt Ltd may revise and update this Privacy Policy from time to time. As a result, we encourage you to periodically review this page for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

  • Refund Policy

We thank your decision to enroll in our courses. Whether our users choose instructor-led training or self-paced training, we at Recon Cyber Security work hard to make learning enjoyable for them. Our Refund Policy is under some conditions, just like any online purchase. You will accept our Privacy Policy, Terms of Use, and Refund Policy during choosing a course from us.

  • For Self-Paced Learning

You may request a refund within 5 days of registration for the course. However, the money-back guarantee will be void if you have accessed more than 25% of the course content or downloaded the E-Book. After 5 days from the registration date, we do not accept refund requests.

  • For instructor-led training

You may request a refund within 5 days of registration for the course. However, the money-back guarantee will be void if you have accessed more than 25% of any e-learning course content or attended online classrooms/received recordings for more than 1 day. Also, the money-back guarantee will not be applicable if you have downloaded the course’s E-Book. We do not accept refund requests beyond 5 days of the registration date.

  • Bootcamps programs

You may request a refund within 5 days from the start date of the regular class (live or recorded). The money-back guarantee will be void if you raise a refund request beyond 5 days from the regular class start date.

  • Cancellation & Refunds

1. Recon Cyber Security reserves the right to postpone/cancel an event or change the event’s location due to insufficient enrollments, instructor illness, or force majeure events (like floods, earthquakes, political instability, etc.). 2. If we have to postpone or cancel an event, we will reimburse all course costs in full if you ask for a refund within 7 days of the registration date. However, we will not refund any travel, logistics, or personal expenses incurred by the learner/participant. 3.Participants who register for the course more than 5 days prior to the event will be rescheduled to any subsequent batch without paying any additional fees if we have to cancel or postpone the event. 4. The event cancellation cost will be 10% of the total paid fee, with the remaining amount being reimbursed to you if you notify us 7 or more working days before the event. 5. Less than 5 working days before the event, cancellations cannot be made and will not be refunded. There will be no refunds or credits given to participants who miss both days of the training.

  • You can initiate a refund request in two ways

1. If you have registered for multiple events, then please get in contact with the team through the Help & Support page on our website.

  • Refunds: Duplicate Payment

If you have made a duplicate payment, we will process a refund via the same source (original method of payment) within 7 working days of receiving your notification.

  • If Recon Cyber Security reschedules a training event, delegates have several options available to them

1. Delegates can reschedule and attend a future class at their convenience, anywhere, and on any scheduled training date.

2. Delegates can choose a replacement, but they must inform Recon Cyber Security at least three days before the event.

  • If a delegate needs to change their registration for a future date unexpectedly, there is a fee for rescheduling, as listed below

1. If the rescheduling request is received 10 business days prior (or more), 10% of the registration fee will be charged.

2. Please note that rescheduling will be noted according to the availability of seats.

3.No rescheduling will be accepted if the request is submitted in less than 10 business days. However, the delegate may send a substitute in its place.

Given the above, individuals who fail to attend a course within the six-month period will not be eligible for a refund or credit. The course should be completed within the time period.

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